This would allow Metrolinx to better understand: current and potential travel behavior in the GTHA for all modes of transportation, perceptions of these modes, and the unique and diverse travel needs of personas throughout the region. Results were to feed directly into the Regional Transportation Plan (RTP) projected to 2041. The RTP is the blueprint that guides transformation of the transportation system in the GTHA.
Externally, the personas have been used to better educate and engage the public about regional and local transportation options and drive behavioral change.
The Regional Traveller Personas’ were of immense value in developing the 2041 Regional Transportation Plan for the Greater Toronto and Hamilton Area. It gave us a deeper understanding of attitudes and behaviours toward transportation in our Region which has proven to be invaluable.